Terms of Service

Please read these terms carefully before using our technical resources and services.

Last Updated: November 9, 2024

These Terms of Service are effective as of the date listed above and may be updated from time to time.

Acceptance of Terms

By accessing and using the Cole-Parmer Equipment Authority website ("Website"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by these Terms of Service, do not use this Website.

Important: This Website is an independent informational resource and is not affiliated with Cole-Parmer Instrument Company. These terms apply only to our Website and services.

Use of Website

Permitted Use

You may use this Website for:

  • Accessing technical troubleshooting guides and repair procedures
  • Educational and professional reference purposes
  • Legitimate equipment maintenance and repair activities
  • Personal, non-commercial use in accordance with these terms

Prohibited Activities

You may not:

  • Use the Website for any unlawful purpose or in violation of applicable laws
  • Attempt to gain unauthorized access to any portion of the Website
  • Reproduce, distribute, or create derivative works from our content without permission
  • Use automated tools to extract, copy, or harvest content from the Website
  • Transmit any viruses, malware, or other harmful code
  • Interfere with or disrupt the Website's operation or servers
  • Impersonate any person or entity or misrepresent your affiliation

Intellectual Property Rights

Our Content

All content on this Website, including but not limited to:

  • Troubleshooting guides and technical procedures
  • Text, graphics, images, and multimedia content
  • Website design, layout, and user interface
  • Software and code

is the property of Cole-Parmer Equipment Authority and is protected by copyright, trademark, and other intellectual property laws.

Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use the Website content for personal, educational, and professional purposes related to equipment maintenance and repair. This license does not include rights to:

  • Modify, distribute, or create derivative works
  • Use content for commercial purposes without permission
  • Remove copyright or proprietary notices

Third-Party Trademarks

Cole-Parmer® and related trademarks are the property of Cole-Parmer Instrument Company. Other product and company names mentioned on this Website may be trademarks of their respective owners. Use of these marks is for identification purposes only and does not imply endorsement or affiliation.

Disclaimers and Limitations

Important Safety Notice

The technical information provided on this Website is for educational and informational purposes only. Always follow manufacturer guidelines, safety procedures, and applicable regulations when performing equipment maintenance or repairs.

Information Accuracy

While we strive to provide accurate and up-to-date technical information, we make no warranties or guarantees regarding the accuracy, completeness, or reliability of any content on this Website. Equipment specifications, procedures, and safety requirements may change without notice.

Use at Your Own Risk

You acknowledge and agree that:

  • Use of this Website and its content is at your sole risk
  • You are responsible for evaluating the accuracy and applicability of any information
  • You should consult qualified professionals for complex technical issues
  • We are not responsible for any damages resulting from use of our content

No Professional Relationship

The information provided on this Website does not create a professional or client relationship between you and Cole-Parmer Equipment Authority. We do not provide professional engineering, technical consulting, or equipment service advice.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, COLE-PARMER EQUIPMENT AUTHORITY SHALL NOT BE LIABLE FOR ANY:

  • Direct, indirect, incidental, special, consequential, or punitive damages
  • Equipment damage, personal injury, or property damage
  • Loss of data, profits, business interruption, or other commercial damages
  • Damages arising from use or inability to use the Website or its content
  • Damages resulting from reliance on any information provided

This limitation applies regardless of the theory of liability, whether based on warranty, contract, tort, negligence, or any other legal theory, and even if we have been advised of the possibility of such damages.

IN NO EVENT SHALL OUR TOTAL LIABILITY EXCEED $100 OR THE AMOUNT PAID BY YOU FOR ACCESS TO THE WEBSITE, WHICHEVER IS LESS.

User Contributions

Contact Form Submissions

When you submit information through our contact forms, you represent and warrant that:

  • The information is accurate and truthful
  • You have the right to provide the information
  • The submission does not violate any laws or third-party rights
  • You understand we may use the information to respond to your inquiry

Feedback and Suggestions

Any feedback, suggestions, or ideas you provide about our Website or services become our property and may be used without restriction or compensation to you.

Indemnification

You agree to indemnify, defend, and hold harmless Cole-Parmer Equipment Authority, its officers, directors, employees, and agents from and against any and all claims, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising from or relating to:

  • Your use of the Website
  • Your violation of these Terms of Service
  • Your violation of any rights of another party
  • Any equipment damage or personal injury resulting from your use of our content

Modifications to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting on the Website. Your continued use of the Website after any changes indicates your acceptance of the modified terms. We encourage you to review these terms periodically.

Termination

We may terminate or suspend your access to the Website immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms of Service.

Upon termination, your right to use the Website will cease immediately. The provisions of these Terms of Service which by their nature should survive termination shall survive, including but not limited to ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

Governing Law and Disputes

These Terms of Service and your use of the Website shall be governed by and construed in accordance with the laws of the United States, without regard to conflict of law provisions.

Any disputes arising under or in connection with these Terms of Service shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. You waive any right to a jury trial or to participate in a class-action lawsuit.

Severability

If any provision of these Terms of Service is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect.

Contact Information

If you have questions about these Terms of Service, please contact us:

Contact: Through our contact form at /contact

Response Time: We aim to respond to inquiries within 5 business days

Note: This website is not affiliated with Cole-Parmer Instrument Company. For official Cole-Parmer terms and conditions, please contact Cole-Parmer directly.